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Navigation: Support > Athena Support > Getting Started with Athena for Clubs > 3. Updating Orion > Troubleshooting Connecting to the Network Manager >
Unknown Error Connecting
If an unknown error occurs while connecting to the Network Manager, it is likely caused by a configuration issue. Please Contact Us so we may help resolve the issue.
•The Orion thing is not a member of the Greengrass Group.
This error also causes Orion from close completely. After closing Orion, please use Window's Task Manager to kill the process.